Student application pending for 7 days, can't start a new one

[VasiTUVT]

🏷️ Discussion Type

Question

💬 Feature/Topic Area

Benefit Activation/Waiting

Hi everyone,

Hi everyone,

I applied for the Student Developer Pack on October 15, 2026 (application type: Student, username: VasiTUVT). My first submission was declined because my academic affiliation couldn't be verified.

I then enabled two-factor authentication, updated my profile and billing information with my full name, and resubmitted the same day. Since then the application has shown "pending review" and I haven't received any email.

I have two questions:

1. Is a week of pending normal for a resubmission, or is something missing?
2. The "Start an application" button doesn't let me begin a new one while this one is pending. Is there a way to cancel it and reapply if needed?

Thanks for any help!

[dev-apox]

uh? It's trange usually it takes max 72h to verify the request, dude idk maybe contact github support. For student github use like a screenshoot of you personal uni web portal is more effective per requests.

[sor1209]

1. Yes, this is completely normal. GitHub's verification process typically takes anywhere from a few days to a few weeks (sometimes up to 2–3 weeks), especially for re-submissions. Because the system processes a massive volume of global student applications, you just need to wait for their automated or manual review to finish.
2. No, you cannot manually cancel a pending application. GitHub intentionally disables the "Start an application" button while a submission is in progress to prevent duplicate applications, which would clutter their review queue. You must wait for the team to either accept or reject the current application before you can modify or submit a new one.

If you don't receive an update after 3 weeks, would you like me to guide you on how to open a support ticket directly with the GitHub Education team to get them to check it manually?

[VasiTUVT]

Thanks a lot for the clear explanation, that answers both of my questions. I'll wait for the review to finish.

I'll give it until around November 5 (3 weeks since my application on October 15). If I still haven't heard anything by then, I'll reply here again and tag you. Could you guide me through opening a support ticket with the GitHub Education team at that point?

I'll also keep this discussion open and post an update once I get a decision, in case it helps others in the same situation.

[sor1209]

lad I could help! That timeline makes total sense.

Just reply back to this thread after Nov 5 if you need the steps to contact GitHub Support. Hope it gets approved before then! 🤞