Support ticket #4832729 pending over a month - Academic discount locked on previous account

[MirsatAnka]

🏷️ Discussion Type

Question

💬 Feature/Topic Area

Verification Help & Guidance

Hi everyone,

I cannot access my previous account (Mirsat-Anka) to release my academic email / discount. Could you please detach my academic credentials from the old account so I can apply via this account (#4832729)?

[sor1209]

I'm having a similar issue—unfortunately, GitHub account details can't be changed through the public forum for security reasons.

You'll need to submit a ticket directly to GitHub Support under account recovery/billing so their team can manually unbind your academic credentials from the previous account.

Once they release your email, you can re-verify it on your current account and reapply for the Student Developer Pack. Hope they get it sorted for you soon!